Your Website, Looked After Properly
Monthly maintenance plans that keep Australian business websites updated, backed up, secure and online — so you can forget about it and get back to work.
Websites Aren't Set-and-Forget
A website is more like a vehicle than a billboard: it needs regular servicing to stay safe and reliable. Software gets updated, security holes get discovered, plugins fall out of date, and hosting environments change underneath you. Skip the servicing for long enough and small issues compound — until one day the contact form silently stops working, or the whole site goes down on a long weekend when nobody's watching.
For a small business, the real cost of neglect isn't technical, it's commercial. A hacked site can see you blacklisted by Google and flagged as dangerous in browsers. A broken enquiry form can swallow leads for weeks before anyone notices. Recovering from these situations costs far more in money, time and reputation than preventing them ever would have. Maintenance is cheap insurance against expensive emergencies.
Pixel and Pine's maintenance plans take the whole job off your plate. Each month we apply software and plugin updates on a schedule, run and verify off-site backups, monitor uptime and security around the clock, and test the things that quietly break — forms, checkout steps, booking buttons. You also get a support allowance for content tweaks, and a plain-English report showing exactly what was done and how your site is tracking.
What Our Maintenance Plans Cover
Core and Plugin Updates
Software updated on a regular schedule and tested afterwards, so patches never take your site down unannounced.
Daily Off-Site Backups
Automated backups stored away from your hosting, verified regularly, ready to restore your site quickly if anything goes wrong.
Security Monitoring
Malware scanning, firewall management and login protection running continuously, with fast action if anything suspicious appears.
Uptime Monitoring
Your site is checked around the clock, and we're alerted the moment it goes offline — usually before you or your customers notice.
Monthly Health Checks
Forms, links, checkout flows and page speed tested every month, because the worst breakages are the silent ones.
Support Time Included
A monthly allowance for content changes, small fixes and questions, answered by people who already know your site.
Why Put Your Site on a Care Plan
Problems Caught Early
Continuous monitoring means issues are found and fixed while they're still small, not after they've cost you customers.
One Predictable Cost
A flat monthly fee instead of surprise emergency invoices when something breaks at the worst possible moment.
Real Humans, Local Hours
Support from an Australian team during Australian business hours — no ticket queues on the other side of the world.
No Lock-In Contracts
Plans run month to month. Stay because the service is worth it, not because a contract says you must.
How Our Maintenance Service Works
Onboarding Audit
We review your site's software, hosting, backups and security posture, and fix any urgent issues before the plan begins.
Set Up Monitoring
Uptime checks, security scanning and automated backups are configured, giving your site a proper safety net from week one.
Monthly Care Cycle
Updates, backups verification, health checks and your support requests are handled on a steady monthly rhythm.
Report and Review
Each month you receive a short plain-English summary of work done, issues resolved and anything worth improving next.
Frequently Asked Questions
Plans scale with the complexity of your site — a simple brochure site costs less to look after than an ecommerce store processing daily orders. All plans are a flat monthly fee with no lock-in, and we'll recommend the right tier after a quick look at your site.
In most cases, yes. We start every new plan with an onboarding audit, and if the site has underlying problems we'll tell you honestly what they are and what fixing them involves before you commit to anything.
That's precisely what the plan exists for. With monitoring in place we're usually alerted immediately, and with verified backups we can restore your site quickly. Cleanup and restoration for sites on our plans is handled as a priority, not queued as a new job.
Yes — most maintenance has nothing to do with how often your content changes. Updates, security patches and backups protect the site itself. Static sites need less support time, which is why our entry plans are priced accordingly.
Yes. Plans are month to month with no exit fees, and everything we manage — backups, credentials, documentation — is handed over cleanly if you leave. We'd rather earn your renewal each month than trap you in a contract.
Stop Worrying About Your Website
Get a maintenance plan matched to your site and budget, and let us handle the updates, backups and 2am problems.
Book a Free Consultation